Terms & Conditions

Welcome to the Tilby & Pepper website. These Terms & Conditions (“Terms”) govern your use of this website and any pages, content, features, or services available through it (collectively, the “Website”).

By accessing or using the Website, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.

1. About This Website

The Tilby & Pepper Website is provided primarily for informational and promotional purposes. We may provide information about our brand, products, ingredients, and other related topics.

Tilby & Pepper does not sell products directly through this Website and does not process or collect payment information through the Website.

2. Purchases Through Third-Party Websites

The Website may include links that allow you to view or purchase Tilby & Pepper products through third-party websites, including Amazon.

When you click one of these links, you will leave the Tilby & Pepper Website. Any purchase, payment, shipping, return, refund, account, or other transaction completed through a third-party website is handled by that third party and is subject to its own terms, conditions, and policies.

Tilby & Pepper does not collect or process your payment information for purchases made through third-party websites.

3. Website Information and Accuracy

We make reasonable efforts to provide helpful and accurate information. However, information on the Website may occasionally contain errors, omissions, outdated information, or inaccuracies.

Product descriptions, ingredients, packaging, availability, photographs, specifications, and other information may change from time to time.

Tilby & Pepper does not guarantee that all information on the Website will always be complete, accurate, current, or error-free. We reserve the right to correct errors and update, modify, or remove Website content at any time without prior notice.

For the most current product information, please refer to the product packaging and labeling.

4. General Information Disclaimer

Content on this Website is provided for general informational purposes only. Nothing on the Website is intended to serve as veterinary, medical, nutritional, or other professional advice.

If you have questions regarding whether a product is appropriate for a particular animal, consult a qualified veterinarian or other appropriate professional.

5. External Links

The Website may contain links to websites or services operated by third parties.

Tilby & Pepper does not control third-party websites and is not responsible for their content, availability, security, privacy practices, terms, products, services, or other activities.

Your use of any third-party website is subject to that website’s own terms and policies. Accessing an external website through a link on the Tilby & Pepper Website is at your own discretion.

6. Contact Form and Information You Provide

The Website may provide a contact form through which you can voluntarily provide information such as your name, email address, and message.

Information submitted through the contact form is used for purposes such as responding to your inquiry and communicating with you regarding your message.

Tilby & Pepper does not sell personal information that you voluntarily provide to us through the contact form.

Please do not submit payment information, financial information, or other highly sensitive personal information through the contact form.

Additional information regarding how information is handled may be provided in our Privacy Policy.

7. Intellectual Property

Unless otherwise stated, the Website and its content, including the Tilby & Pepper name, logos, graphics, illustrations, photographs, product imagery, text, designs, and other materials, are owned by or licensed to Tilby & Pepper and are protected by applicable intellectual property laws.

Website content may not be copied, reproduced, republished, distributed, modified, displayed, sold, or used for commercial purposes without prior written permission from Tilby & Pepper, except where otherwise permitted by law.

8. Acceptable Use

You agree not to use the Website in a manner that violates applicable law, interferes with the operation or security of the Website, attempts to gain unauthorized access to the Website or related systems, or infringes upon the rights of Tilby & Pepper or any third party.

You may not use automated systems, scraping tools, or similar technologies to extract Website content for unauthorized commercial purposes.

9. Website Availability

We may modify, suspend, discontinue, restrict, or change any portion of the Website at any time.

We do not guarantee that the Website or any particular feature will always be available, uninterrupted, secure, or free from errors.

10. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

Tilby & Pepper makes no warranty that the Website will be uninterrupted, error-free, secure, or free from harmful components, or that information appearing on the Website will always be complete or current.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Tilby & Pepper will not be liable for indirect, incidental, special, consequential, or similar damages arising from or related to your access to, use of, or inability to use the Website or any third-party website linked from the Website.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.

12. Changes to These Terms

Tilby & Pepper may update or modify these Terms from time to time.

When changes are made, the revised Terms will be posted on this page and the “Last Updated” date will be updated. Your continued use of the Website following the posting of revised Terms constitutes acceptance of those Terms.

13. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

14. Governing Law

These Terms and your use of the Website are governed by applicable law. Any rights or remedies available under applicable consumer protection laws remain unaffected.

15. Contact Us

If you have questions regarding these Terms & Conditions, please contact Tilby & Pepper through the contact form available on our Website.