Privacy Policy
Tilby & Pepper (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information may be collected when you visit our website, how we use that information, and the choices available to you.
By using this website, you acknowledge the practices described in this Privacy Policy.
1. Information You Provide to Us
You may voluntarily provide personal information when you contact us through a form on this website.
Depending on the form, this information may include:
Your name
Your email address
The contents of your message
Any other information you choose to provide
We use information submitted through our contact form primarily to receive, respond to, and communicate with you regarding your inquiry.
Please do not submit payment information, financial information, or other highly sensitive personal information through our contact form.
2. Information Collected Automatically
When you visit this website, certain technical information may be collected automatically in connection with operating, protecting, and improving the website.
This information may include:
Information about your browser, network, and device
Your IP address
Pages you visit on this website
Web pages you visited before arriving at this website
Information about how you interact with the website
This information may be used in an aggregated or analytical form to understand website traffic, improve the website, and maintain its security and performance.
3. How We Use Information
We may use information collected through the website to:
Respond to questions, comments, or other messages you send us
Communicate with you regarding your inquiry
Operate, maintain, and improve the website
Understand how visitors use the website
Protect the security and integrity of the website
Comply with applicable legal obligations
We do not use information submitted through our contact form for purposes unrelated to communicating with you unless otherwise disclosed to you.
4. We Do Not Sell Personal Information
Tilby & Pepper does not sell personal information provided to us through this website.
We may share information with service providers that help us operate, maintain, secure, or analyze the website when reasonably necessary for them to provide those services.
We may also disclose information if required by law, legal process, or a valid governmental request, or when reasonably necessary to protect our rights, property, users, or others.
5. Cookies and Similar Technologies
This website may use cookies and similar technologies.
Some cookies may be necessary for the website to function properly. Other cookies may be used to help us understand website traffic and how visitors interact with the site.
You may be able to manage certain cookie preferences through controls provided on the website or through your browser settings. Disabling certain cookies may affect how some website features function.
6. Third-Party Websites and Amazon
Our website may contain links to third-party websites, including Amazon, where Tilby & Pepper products may be available for purchase.
Tilby & Pepper does not sell products directly through this website and does not collect or process payment information through this website.
When you follow a link to Amazon or another third-party website, you leave the Tilby & Pepper website. Any information you provide to that third party is governed by that third party's own privacy policy and practices.
We encourage you to review the privacy policies of websites you visit.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to communications, maintaining appropriate business records, resolving disputes, and complying with applicable legal obligations.
When information is no longer reasonably needed, we may delete or otherwise dispose of it.
8. Data Security
We take reasonable measures to protect personal information in our possession.
However, no website, electronic transmission, or method of electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted through or stored in connection with this website.
9. Children's Privacy
This website is intended for a general audience and is not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13. If we learn that we have received personal information from a child under 13, we will take reasonable steps to delete it.
10. Your Privacy Choices and Rights
Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information, which may include the right to request access to, correction of, or deletion of certain personal information.
You may also contact us if you would like us to delete personal information that you voluntarily submitted through our contact form, subject to any information we are required or permitted to retain by law.
To make a privacy-related request, please contact us through the contact form available on this website.
We may need to verify your request before taking action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or legal requirements.
When we make changes, we will post the updated Privacy Policy on this page and revise the “Last Updated” date above.
We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the personal information you have provided to us, please contact Tilby & Pepper through the contact form available on our website.